Privacy Policy

This Privacy Policy applies to visitors and registered account holders using Rocket Riches. White Star B.V., identified in the current Terms and legal information, is responsible for personal data processed for account, payment, verification, compliance, security and support purposes. Payment providers, game studios and other service providers may also process data under their own privacy terms.

Information may include name, date of birth, address, email, telephone number, account credentials, selected currency, game activity, promotions, deposits, withdrawals, support communications and responsible gambling settings. Verification data may include photo identification, proof of address, payment-method ownership, selfies, transaction history and source-of-funds records. Technical data may include IP address, approximate location, browser, device, operating system, cookies, login history and security events.

Data is collected when a person registers, logs in, opens games, uses the cashier, activates a promotion, uploads documents, adjusts account controls or contacts support. Rocket Riches may also receive information from payment providers, identity-verification services, fraud and AML screening services, game suppliers, security systems and legally permitted public or regulatory sources.

Personal data is used to create and secure accounts, confirm age and identity, process NZD and supported digital-currency transactions, operate games and promotions, provide support, prevent fraud, investigate chargebacks, complete AML and source-of-funds checks, enforce restricted-location rules and administer deposit limits, time-outs, reality checks and self-exclusion. Data may also be used for service analytics and permitted marketing communications.

Relevant information may be shared with payment processors, banks, digital-currency services, game studios, hosting and security providers, customer-support tools, verification and AML providers, professional advisers and companies supporting Rocket Riches. Information may also be disclosed to regulators, courts, law-enforcement agencies or other authorities where required or legally permitted.

Because Rocket Riches, White Star B.V. and service providers operate internationally, personal information may be processed outside New Zealand. Contractual, technical and organisational safeguards are used where required. Records are retained for as long as needed for account operation, payment reconciliation, security, fraud prevention, responsible gambling, tax, disputes and regulatory obligations. Some records may remain after account closure or self-exclusion where retention is required.

Rocket Riches uses encrypted connections, access controls, monitoring and other measures intended to protect stored information. Players must also keep passwords, email accounts, payment details and devices secure. No online service can guarantee absolute security, so suspected unauthorised access should be reported promptly.

Depending on applicable law, a person may request access to, correction of, deletion of, restriction of or a copy of certain personal data. Identity may be verified before a request is completed, and some records cannot be removed while payment, compliance, dispute or regulatory retention duties continue. This policy may be updated when services, providers, laws or data practices change.